Certified Hardware Technician and Certified Operating Systems Technician (CHT and COST) E-Learning and Exam

Algemene omschrijving

This self-study package from Mile2 contains: Course video, e-book, e-prep Guide, Exam Simulator, 1 Year Courseware Access and 1 Year Exam Voucher.

The Certified Hardware Technician, C)HT, course will kick start your career in the IT field by providing the foundational knowledge needed to install, configure, and support computer hardware systems; this includes assembling components based on customer requirements; installing, configuring and maintaining devices, PCs, and servers.

The C)HT will also provide an understanding of the fundamentals of networking and security/forensics; properly and safely diagnosing, resolving, and documenting common issues; as well as applying troubleshooting skills.

A key component to anyone’s skill set is customer service, this course provides insight into providing appropriate customer support. A favorite part of this course is the dive into wireless networks, mobile devices and custom builds for end user deployment. The Certified Hardware Technician course maps to the Mile2 Certified Hardware Technician exam as well as the CompTIA A+ 220-901 certification exam.

The Certified Operating Systems Technician, C)OST course builds on the C)HT course by focusing on operating systems; this includes installing, configuring and maintaining devices, PCs, and software for end users; understanding the basics of networking and security/forensics from the operating system view. Properly and safely diagnose, resolve, and document common software issues. Apply troubleshooting skills, and providing appropriate customer support.

We will cover virtualization, security, desktop imaging, and deployment. You will also learn the security foundations needed for the various operating systems. This course maps to the mile2 Certified Operating Systems Technician, C)OST, exam as well as the CompTIA A+ 220-1002 certification exam.

Doelgroep

• Everyone.
• End Users.
• Employees with access to computers.
• Managers.

Leerdoelen

Hardware Technician & Operating Systems Technician: Upon completion, the Certified Hardware Technician and Certified Operating Systems Technician candidate will be able to competently take the C)OST & C)HT exams well as the CompTIA A+ 220-1002 exam.

Voorkennis

There are two requirements to maintain Mile2 certification

1) Pass the most current version of the exam for your respective existing certification.

2) Earn 20 CEUs (Continuing Education Units) per year. You may submit your CEUs in your Mile2 inbox. These CEUs must fall under “Qualify Continuing Educational Activities”.

Onderwerpen

Certified Hardware Technician

• Module 1: Troubleshooting.
• Module 2: Motherboards and CPUs.
• Module 3: Power Supplies.
• Module 4: Memory.
• Module 5: Computer Expansion.
• Module 6: Physical Storage.
• Module 7: Input-Output Devices.
• Module 8: Display Devices.
• Module 9: Network Cables and Connectors.
• Module 10: Printers and Multifunction Print Devices.
• Module 11: TCP/IP and Transport Protocols.
• Module 12: Custom Computers.
• Module 13: Operational Procedures.

Certified Operating Systems Technician

• Module 1: Operating Systems.
• Module 2: Windows Management.
• Module 3: Network Basics.
• Module 4: Network Protocols.
• Module 5: Wireless Networking.
• Module 6: Windows Networking.
• Module 7: Virtualization and Cloud Computing.
• Module 8: Security Principles.
• Module 9: Security Technologies.
• Module 10: Securing Devices and Data.
• Module 11: SOHO Network Configurations.