IT Asset Management Essentials E-Learning

Algemene omschrijving

This e-learning contains the course materials and hands-on exercises.

This self-paced certification course provides comprehensive knowledge on all the key elements needed for strong IT asset management. You will learn the essential concepts necessary for the effective acquisition and life cycle management of hardware, software, and mobile assets.

Today’s increasingly complex business landscape can be a challenge for organisations to manage all their IT hardware and software assets. As IT departments are looking to operate at peak efficiency while minimising waste and ensuring they remain in compliance, there is a need to understand the full picture of an IT Asset Management (ITAM) program.

This e-learning combines theory with hands-on exercises so students can apply the concepts in practice. As a result, this e-learning is more consultative in nature, which is more practical for your organisation’s needs.

Doelgroep

This e-learning is particularly suitable for the following people:

• IT staff working in asset management, product (lifecycle) managers, and procurement specialists.
• IT professionals who have responsibility for the procurement, receipt, lifecycle management, inventory and audit control processes, or the disposal of IT assets for their organisation.
• Procurement and purchasing professionals outside of IT, who work closely with IT professionals to acquire IT assets and who want a better understanding of the unique challenges to managing IT assets.
• IT Management will benefit from this foundational understanding of IT asset management to more effectively support and enable the asset management programs in their organisations.

Leerdoelen

By completing this e-learning, you will gain the following knowledge and skills:

• Demonstrate the value of IT asset management through the alignment of objectives and key measures to benefit the organisation.
• Learn how to establish appropriate foundation and parameters for an effective IT Asset Management program; including scope, governance, policies and controls.
• Understand the different types and characteristics of IT assets.
• Understand the various legal, contract and regulatory compliance concerns related to acquiring, managing, and disposing IT assets.
• How to ensure cost-effective acquisition of assets through standards, justification, recovery and reuse of assets, and common organisation procurement practices.
• Discover the importance of asset documentation and documentation management as critical elements for the management of individual assets and the overall IT Asset Management program.
• Learn how to manage the lifecycle of IT assets, beginning with the structured receipt and validation of assets, asset identification, inventory and license control, through the end-of-life of the assets.
• Learn how to properly, effectively and legally dispose of IT assets at end-of-life.
• Learn how to prepare for and manage asset audits.
• Understand the roles and responsibilities for effective and proper management and use of IT assets, both within IT and the greater organisation.
• Learn to effectively integrate asset management and the configuration management system, understanding the critical relationships and dependences, as well as the major differences between the two.

Exam Information:

• Duration: 60 minutes.
• Format: Closed book, multiple-choice.
• Pass Mark: 65% (26 marks).

Voorkennis

You do not need any prior knowledge to access this e-learning.

Onderwerpen

• Module 1: Introduction.
• Module 2: IT Asset Management Strategy and Vision.
• Module 3: IT Asset Management Parameters.
• Module 4: Tools and Technology.
• Module 5: IT Asset Management Practices (Part A).
• Module 6: IT Asset Management Practices (Part B).
• Module 7: Metrics and Measures, and Guiding Principles.
• Module 8: IT Asset and Configuration Management.
• Module 9: Wrap Up and Review.
• Module 10: Trial Exam.